Privacy Collection Notice

Last updated:

  1. When you use the Independent Reserve Platform, we ask you for the personal information we need to facilitate the provision of buying, selling and trading digital currency. The type of personal information which we collect from customers and prospective customers includes your name, current and previous address, email address, phone number, date of birth, gender, passport or other identification details and transaction history.

  2. We also use your personal information to:

    1. verify your identity and comply with our obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act (Cth) 2006;
    2. respond to your enquiries about the Independent Reserve Platform;
    3. enable us to manage your ongoing requirements and our relationship with you, e.g. to process transactions, email you a notice or receipt of your transaction, troubleshoot a problem, prevent or investigate illegal or potentially illegal activities; and
    4. customise and improve Independent Reserve’s Platform.
  3. We may disclose your personal information to law enforcement or government agency (if requested).
  4. We may also disclose your personal information to any appointed advisers or multi-users (if requested) and in accordance with our Terms and Conditions.
  5. We may also disclose any personal information to financial institutions, payment service providers for payment processing, identity verification services or credit bureaus, or our contracted service providers.
  6. If you do not provide us with some or all the information that we ask for, we may not be able to verify your identity and as such you may not be able to open a trading account with Independent Reserve or use our Platform.
  7. We may disclose personal information to our external service providers located in another country, or to a third party contractor located in another country for our general business purposes. We may also use service providers located in a range of countries to conduct identity verification, and we use external service providers for marketing and data storage services located in the US and New Zealand. We will only do this where it is necessary or appropriate to achieve the purposes set out in this collection notice or our privacy policy.
  8. More detailed information about the way Independent Reserve uses and discloses your personal information is set out in our Privacy Policy.
  9. Our privacy policy includes information about how you can opt out of marketing communications from us, how you may access your personal information, or seek correction of your personal information.
  10. Our privacy policy also includes information about how you may make a complaint about how your personal information has been handled by us.
  11. Please address all requests or questions about how we deal with your personal information, requests for access to your information or to tell us that you no longer wish to receive any communications from us to support@independentreserve.com. You may also request a copy of our privacy policy at the above address.